Phone Support
Call for product support, service coordination, and urgent laboratory requirements.
+91 9555722338 +91 9810330447Technical Support
Reliable YASN osmometer support coordinated by Martand Medical Services.
Get practical guidance for installation, calibration, routine use, maintenance, and troubleshooting through our New Delhi based team.
Customer Support
Local support coordination for YASN osmometry users in India.
Inspired by YASN's technical support model, Martand Medical Services helps Indian laboratories receive timely guidance for product use, documentation, and service coordination.
Request Support- Product consultation and model selection
- Installation assistance and user orientation
- Calibration guidance and standard solution support
- Routine maintenance and cleaning guidance
- Troubleshooting for unstable readings or workflow issues
- Application support for pharma, clinical, research, and QC labs
- Service coordination through Martand Medical Services
Support Channels
Reach Martand Medical Services for fast technical assistance.
Email Support
Send product questions, service requests, calibration needs, or application details.
martandmedicalservices@gmail.com info@martandmedicalservicescomWhatsApp Assistance
Share instrument details, sample application, or support photos for quick coordination.
Start WhatsApp InquiryFrequently Asked Questions
Helpful answers for daily osmometer operation.
What measurement principle do YASN osmometers use?
YASN osmometers are based on high-precision freezing point depression measurement. The instrument determines osmolality by measuring the freezing point change of a solution, helping laboratories achieve accurate and repeatable results.
How often should an osmometer be calibrated?
Routine verification should be done with suitable calibration standards as per the operation manual. Professional calibration or service review is generally recommended every 6 to 12 months, depending on usage, SOP requirements, and regulated-lab expectations.
What sample volume is required?
Sample volume depends on the selected model and application. Martand Medical Services can help confirm the correct YASN model and sample-volume requirement for your laboratory workflow.
Does the instrument need preheating before use?
Preheating is recommended before measurement so the system reaches a stable operating condition. In many workflows, allowing around 30 minutes before testing helps improve result consistency.
How should the instrument be cleaned and maintained?
After use, clean the sample area carefully with distilled water and a soft lint-free cloth. Avoid corrosive cleaning agents, keep the instrument dry, and plan periodic maintenance for dependable long-term performance.
What should I check if readings are unstable?
Common causes include insufficient sample mixing, residue in the sample area, ambient temperature variation, expired or incorrect standards, or inadequate preheating. If the issue continues, contact Martand Medical Services for support coordination.